To promote and market the Company’s products and provide good customer service, with a key focus on the specified channel/accounts.
Key Responsibilities:
- Promoting and selling of the Division’s products, continuously seeking new opportunities for introducing products to customers
- Placing customers’ orders and following up on delivery of products
- Handling customer questions, complaints, and billing queries with the highest degree of courtesy and professionalism
- Managing customers’ accounts within the limits of the credit facilities offered to them, in accordance with Company policy
- Keeping management informed by submitting activity reports such as: – daily visit reports and territory analyses that align to their respective routes set by the Divisional Head/Manager.
- Monitoring in-store displays of products to ensure visibility of products
- Verifying inventory wherever the Company’s products are sold and ensuring the availability of the products
- Assisting in implementing advertising/promotional campaigns
- Continually maintaining a working knowledge of all Company products, services (warranty), pricing, and promotions
- Making recommendations according to customers’ needs
- Maintaining and sharing working knowledge of competitors products, services, pricing and promotions
- Managing returns from the trade in an objective manner within the company’s policies
- Performs other duties that may be required to enhance the operations of the company
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EDUCATION AND EXPERIENCE:
- A minimum of 5 CSEC passes
- Experience in a similar position will be an asset.
Or relevant combination of training and experience
- Must have a vehicle with a valid driver’s license.
Skills:
- Must be Customer Oriented
- Excellent Interpersonal and communication Skills.
